Local Hong Kong Marketing Tips with Kevin She

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Thanks for tuning into episode 18 of Global From Asia – currently in Portland, Oregon visiting some of my advisors in my startup Social Agent Limited, heading up to Seattle tomorrow on this month long road trip! Been a bit eye opening for me back in America after 2 years now, bit of a reverse culture shock.

Ok, and now for our main topic today – Kevin She, founder of SCStorage – the biggest mini storage company in Hong Kong. He gives us some insights on local marketing in this densely populated region and how he combined billboard and TV advertising with internet marketing.

Topics Covered in this Episode

• Introduction of Kevin and his business SCStorage, established since 2002
• Surprise appearance by his business partner Matt Chun, and also company spokesperson that we see on the billboards and TV commercials.
• His marketing strategy for SCStorage, in a dense population like Hong Kong, so mass media works. TV marketing, billboard marketing.
• Still leveraging internet marketing for the “final leg” in the customer acquisition funnel.
• Focusing on local Cantonese language market over the Western (English market)
• For their internet marketing – specifically Facebook – how to deal with content creation of English and Chinese.
• How to measure the ROI of these various marketing channels. Testing measurement of “mass media” and benchmarking
• How SCStorage started and was established.
• With so many locations now (43), how do you decide which new locations to expand to.
• The mini-storage model, is it similar to the US market, what are the differences?
• How did Kevin and Matt meet and become business partners?
• How much of their 5 million HKD monthly marketing budget is spent on online vs offline
• 1 tip for a gweilo coming to HK from the western world to do a startup / small business? The key to the Asian market is to understand the local market and economy.

People / Companies / Resources Mentioned in this Episode

• Scstorage.com.hk
• Kevin She’s twitter – @KevinShe
• SCstorage’s twitter – @ScStorage

Episode Length: 14:58

Thanks Kevin for your valuable insights – he’s an amazing guy and another amazing businessman I have met and built a long term relationship with via twitter. I actually held an informal twitter meet up a few years ago, and he came by to meet other twitter users in the Hong Kong area.

Now for some listener feedback – Chi in Hong Kong had a little bit of a struggle listening to episode 14 – with Jon Buford the first of the 2 part series. He said the 2nd part of the series was good, but the 1st one when Jon spoke was a struggle to listen to. I’m trying to interview people via phone and using a system to record it – but maybe I’ll have to stick to in-person interviews. I told him I’d give him a shoutout on an upcoming episode and he said:

That would be pretty cool, Thanks. I’m in the process of starting my own project www.getfit.hk, your podcast is very handy

Best of luck on your new venture bud and thanks for listening !

So that’s a wrap for this week’s episode – all feedback is appreciated catch you next time!

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